Task-Wizard › Legal Information › Privacy Policy

Last updated: 30 August 2025

1) Who we are

TaskWizard Limited (“we”, “us”, “our”) provides remote virtual assistant services.

• Data controller: TaskWizard Limited
• Company number: 16571742
• Registered office: 31 York Street, London, W1H 1PX, United Kingdom
• Website: task-wizard.co.uk
• Privacy contact: info@task-wizard.co.uk

This notice explains how we handle personal data under the UK GDPR and the Data Protection Act 2018.

2) Scope of this notice

This policy covers personal data processed when you visit our website, contact us, become our client or supplier, or apply for a role. When we process personal data strictly on a client’s documented instructions, the client is the data controller and our separate contract (including any data processing terms) applies.

3) Personal data we collect

• Identity & contact — name, job title, email, phone, company details.
• Business & contract — service requirements, task briefs, agreements, billing details.
• Communications — emails, messages, call notes and related metadata.
• Usage & device — basic analytics (pages viewed, approximate location, device/browser) via cookies or similar technologies (see Cookies).
• Marketing preferences — your choices about receiving updates.
• Recruitment — CVs, application details and interview notes.

We do not seek special category data. Please avoid sending it unless essential and agreed in advance.

4) Where we get your data

• Directly from you (forms, email, phone, meetings).
• From your colleagues/representatives when coordinating work.
• From publicly available sources (company websites, public registers).
• From service providers that support our operations (e.g., hosting, email, CRM, analytics) in line with this policy.

5) How we use your data & lawful bases

• Deliver services and manage our relationship — performing a contract or taking steps at your request before entering one.
• Customer support and communications — our legitimate interests in running an effective business and keeping records.
• Billing, accounting and compliance — to meet legal obligations (e.g., tax/audit).
• Improve and secure our services and website — our legitimate interests in quality, security and performance.
• Marketing — with your consent where required; you can withdraw consent or opt out at any time.
• Recruitment — our legitimate interests and/or steps prior to a contract.

6) Who we share data with

We share personal data only as needed for the purposes above:

• Service providers that supply hosting, email, productivity tools, cloud storage, CRM, analytics, scheduling, and payment processing — bound by contracts and confidentiality obligations.
• Professional advisers (legal, accounting) and authorities where required by law.
• Business transfers in connection with a reorganisation, merger or asset sale (we will notify you where appropriate).

We do not sell personal data.

7) International transfers

If personal data is transferred outside the UK/EEA, we rely on appropriate safeguards such as an adequacy decision or standard contractual clauses (including the UK International Data Transfer Addendum). Details are available on request.

8) How long we keep data

We keep personal data only as long as necessary for the purposes above and to meet legal, accounting or reporting requirements. Typical periods include:

• Client records & work product: usually up to 6 years after the end of our engagement.
• General enquiries & routine communications: up to 24 months.
• Recruitment records: up to 12 months (unless you ask us to keep them longer).

9) Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or loss. No method of transmission or storage is completely secure, but we review our measures periodically and adjust them as needed.

10) Your data protection rights

Subject to conditions and exemptions in law, you can:

• Request access to your personal data and obtain a copy.
• Request correction of inaccurate or incomplete data.
• Request erasure or restriction of processing in certain circumstances.
• Object to processing based on legitimate interests and to direct marketing at any time.
• Request data portability (where applicable).
• Withdraw consent where we rely on consent.

To exercise your rights, contact us at info@task-wizard.co.uk. We aim to respond within one month as required by law.

You also have the right to complain to the UK regulator:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
ico.org.uk | Tel: 0303 123 1113

11) Cookies & similar technologies

Our website may use cookies and similar technologies for essential functionality, analytics and preference management. For details and controls, please see our Cookie Policy.

12) Marketing

We may send service updates or marketing communications where lawful to do so. You can opt out at any time using the unsubscribe link or by contacting us.

13) Third-party links

Our website may contain links to other sites. Those sites have their own privacy notices; we are not responsible for their content or practices.

14) Changes to this policy

We may update this policy from time to time. The “Last updated” date above will change and significant changes will be highlighted where appropriate. The current version is available at /legal/privacy-policy/.

15) Contact us

Questions about this policy or our data practices? Contact: info@task-wizard.co.uk or write to TaskWizard Limited, 31 York Street, London, W1H 1PX, United Kingdom.

This page provides general information and does not constitute legal advice. Please tailor it to your specific processing activities.